Safe play and self-exclusion in jay99 App

This page shows how to stay in control using the jay99 App; there are also simple-language, separate instructions for those from Dhaka who use bKash, Nagad, or Rocket.

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jay99 Safe Play Dashboard

4 numbers you need to know beforehand

4.6/5
Average rating
39,513
Total reviews
760K+
Active users
99.2%
Uptime

The platform has been running since 2017 with support in 8 countries, so the safe-play rules are also quite well-established

10 self-assessment questions

10 yes-or-no questions to assess your condition

  • Should I set today's play time limit in advance?
  • Should I not change the deposit limit?
  • Do you have a habit of taking a break after a loss?
  • Do I log in even when my mood is bad?
  • Should I keep a separate budget on bKash, Nagad, or Rocket?
  • Should I close the app if it's late at night?
  • Does a session last more than 30 minutes?
  • Do I use the game to reduce irritation?
  • Do I keep my limits in mind?
  • If needed, will I take self-exclusion?

If more than 3 answers are yes, slow down; simply put, the rule should be enforced then

What do the answers mean?

2 yes

Your rules are roughly correct, but write down the time limit so you don't lose track in Dhaka's busy days

35 yes

A small caution here: before logging in to jay99, set one break, one budget, and one end time

6 or more yes

This is a clear signal: self-exclusion, help center, and login breaks work together

What to do next

jay99 Time Limit Settings

Set time limit

For a session, write the start and end times; this makes the 30-minute target hard to break

jay99 Self-Exclusion Setup

Use self-exclusion

A few days' break can also work; if needed, pause the game temporarily from settings

jay99 Safe Play Badge

Keep reminders on

If you keep session notifications, the budget stays within reach even after using Rocket or Nagad

3 levels of player protection

Control, caution, and breaks work in all three levels

1. Personal control

View your budget, time and focus together; even with bKash top-up, the limit will stay the same

2. Account protection

Use strong passwords; do not share login, especially if the phone is shared with family

3. Break and support

If needed, log out to take a break; going to the help center makes the next step clear

The main point here is one: the game should stay under your control, not the other way around

Help, contact and next steps

If you have any questions, one path is enough

If you want Help Center You can view, or Contact page From there you can send a direct message to learn more policies Privacy policy And Terms and conditions Read

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FAQ

How long can self-exclusion be taken?

It depends on the settings, usually from a few days' break to longer durations

What if I exceed my limit?

Log out immediately, take one break, then rewrite the budget anew.

Do bKash, Nagad, Rocket help meet safe limits?

Yes, keeping a separate budget is easier for users in Dhaka or nearby; it helps track expenses.

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